Shipping & Delivery

We ship worldwide so every queen can get her crown — no matter where she is.

Kenya Delivery

Delivery time3–5 business days
Delivery feeKES 0–500 (free over KES 5,000)
CoverageNationwide — all 47 counties

International Shipping

Africa7–10 business days
Europe & North America10–14 business days
All other regionsVaries by location

Shipping costs are calculated at checkout based on your location. Contact us on WhatsApp if you have questions about delivery to your country.

Returns

Return window7 days from delivery
ConditionUnused, in original packaging
Refund methodOriginal payment method, 3–5 days

Items must be unworn, uncut, and unprocessed. Hair care products and digital downloads are not eligible for return. Contact us within 48 hours if your order arrives damaged.